Q: Who creates the pottery?

A: Behind the scenes, Garber Ceramics is a collaborative effort between the artistic duo, a husband and wife. Jason takes charge of the "wet work," shaping each vessel and preparing it for carving. Once formed, Madeleine employs her expertise to carve flora and fauna, completing each unique piece. Jason is the kiln master and glazer, while Madeleine also handles all photography for our website and social media.

Q: Are items safe for microwave and dishwasher use?

A: In short, yes. However, handmade pottery requires special care. Handwashing is recommended for a longer lifespan. Avoid sudden temperature changes to prevent thermal shock. Warm your pots under tap water before pouring hot water into them. Avoid pouring boiling water directly into your pieces.


Q: Where do you ship?

A: Currently we only ship in the United States. Stay tuned for changes. 

Q: Can I cancel my order?

A: We accept cancellations within 12 hours of purchase. Contact us with your order details.

Q: Do you accept returns or exchanges?

A: Due to the delicate nature of ceramics, we don't accept returns or exchanges. Contact us if any issues arise, and we'll do our best to resolve them.

Q: Can you combine shipping for multiple orders?

A: Absolutely! We combine orders, refunding any shipping overages. Contact us with order numbers after restocks.

Q: What if my item arrives damaged?

A: Ceramics are fragile. Contact us immediately at garberceramics@gmail.com with your name, order number, and photos of the damaged item. You'll receive a refund for the damaged item, minus shipping, if reported within 5 days of delivery.